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Professional Services
| The trend of offering converged services has led to complexities in the OSS/ BSS infrastructure and manageability earlier there were only few services offered but now the operators are offering all communications services- voice, video and data. Operators need a trusted and experienced OSS BSS partner to manage the services. |
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| Elitecore will partner with you to map & deliver effective solution that match your business objectives, assuring you of timely support and assurance of getting the work done. Elitecore will support you right from project consultancy through to post sales implementation and support. |
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| We have a skilled team of professionals with over 10 years of experience in Telecom solution architecture, project management and systems implementation. Through extensive field experience and constant interaction our team has deep understanding of client requirements |
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| The services that Elitecore offers are |
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| Managed OSS / BSS Service |
| With high customer churn, falling ARPU, lower ROI and longer payback periods on new technologies, One of the areas that is gaining industry wide attention is the outsourcing of management of OSS BSS infrastructure. |
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| Managed outsourced solutions and services are a popular alternative for service providers who prefer to focus on their core business to increase ARPU while relying on a trusted provider for quality software and customer satisfaction |
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| CRESTEL offers complete Managed Services that include Management Services for Network Infrastructure like Softswitch, IPTV systems etc. network operation, application hosting and service delivery. |
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| System Integration |
| Product along with System integration from same vendor .System integration expertise in VoIP, IPTV and Data Services, This expertise comes from the many successful implementations across the globe in challenging real world environments. Elitecore is proud of its track record of customer satisfaction and retention. |
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| Education & Training |
| Elitecore offers training modules designed to assist customers to implement and use CRESTEL system to effectively and to its full potential. Dedicated training modules are targeted to specific customer needs which can range from functional training to more in depth technical and integration training for systems administrators and project engineers. |
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| Post Sales Support |
| Elitecore has got clients from across the globe in different regions like Indian Subcontinent, South East Asia, Africa and Europe. All these client implementations were done directly by Elitecore and most of these customers are under technical support. With a combined experience of more than 200 Man years of developing and supporting both international and domestic clients, Elitecore is the ideal partner for any international customer. Elitecore also provides onsite support for the critical needs |
| Elitecore Provides 3 types of support |
- - Silver
- - Gold
- - Platinum
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| For further details please contact
crestelsupport@crestel.in |
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