CRESTEL Prepaid solutions enables Carriers and Service Providers the opportunity to provide any mix of Wholesale Pre-Paid and Pre-paid Calling Card Services.CRESTEL Prepaid solution provides features such as ANI / CLI recognition, multi language support and various types of Prepaid Calling card Schemes, program specific prompts at IVR platform.
CRESTEL Prepaid solution delivers end-to-end prepaid services functionality via a modular, carrier grade platform that can be deployed in virtually any network of the service provider.
Key Features
Multiple Configuration for 2 stage calling, 1-stage calling, 0-stage calling
Supports ANI Recognition ( Pinless Calling)
Customized Voice Messages
Greeting message
Enter PIN message
Enter destination message
Language selection menu
Balance Updation
Subscribers can configure speed dial numbers using the web portal
Support for Multiple Card Types with different rates for different dealers or Location
Unlimited Access Numbers (DNIS based)- Each service provider can set their own prompts, language, customer/carrier rates and calling card brands
Time Sensitive Rates
Rates setup based on the Time of Day (TOD), Day of Week (DOW)
Day/Evening / Weekend including local category for destinations
Saturday / Sunday / Holiday including local category for destinations
Fraud Control
ANI blocking based on a number of bad attempts
Deny simultaneous use of a PIN by multiple callers
Call blocking for calls without ANI
Disconnect caller for multiple failed authentication attempts
Billing Features - Billing Start Type - When to start the metering of the outbound call. CRESTEL records timestamps at various stages of the call. The service provider has the option to start the timer when the outbound call is initiated, at the start of ringing or at pickup.
Offering
CRESTEL Pre Paid Calling Card Solution consists of following key components
CRESTEL Voucher Management System (CVMS)
CRESTEL Real time Rating & Charging with centralized Balance Management
