Voice over IP, or VoIP, is one of the fastest growing areas of the telecom industry. Statistics suggest that the total worldwide VoIP subscriber-base increased by 34 million during 2006. It is predicted that by 2011, the worldwide consumer VoIP market will be worth $44 billion. Buying wholesale VoIP services and equipment and reselling them, is definitely the best opportunity for both Wholesale VOIP Providers and Resellers to get rewarding returns.

Here's how it works. A Wholesale VOIP Provider enables Resellers with infrastructure and related services. These range from network element provisioning, administration and management of resources and products, to OBB/BSS support. Resellers purchase minutes from Wholesale VOIP Provider and which they "resell" to end-users in the form of various plans, which the Wholesale VOIP Provider manages and administrates. The Resellers are also provided with white-label programs to conduct their ongoing operations such as customer acquisition and customer care. This enables them to focus on customer relationships rather than operations. However, business models may vary as some Resellers may have some of their own network elements that they would like to control in-house instead of relying on the Wholesale VOIP Provider for the same.

A robust system that can quintessentially handle theWholesale VOIP Provider's and Reseller's operations thus becomes a critical requirement for supporting the whole-sale VoIP business