CRESTEL's end-to-end wholesale VoIP solution creates a win-win situation for providers, partners and customers with its 4C approach.

Customer - Wholesale Service Provider

• Faster rollout of services
  • New ISPs for reselling VOIP services can be created and provisioned quite fast and easily in a process which takes only a few steps.
  • Off the shelf offering with ISP-branded Customer Care Portal and Customer Web Self-care.
  • Compatible with all broadband setups (DSL/LAN/Cable).
  • Flexibility in product catalog offered by ISP with support for Calling Cards, Residential VOIP etc.
• Ease of operations
  • Centralized Product Catalog & Rate Plan Management
  • Distributed Operations & Centralized Control is achieved with VOIP OSS-BSS infrastructure hosted at the end of the wholesale VOIP Service Provider. The web-based customer care portal and management for ISPs enables them to handle operations of their own subscriber-base such as bill generation, customer life cycle management, trouble ticketing, ISP staff management
• Low TCO
  • An increase in subscriber base/ISP doesn't increase CapEx/OpEx for the enabler. At the same time ISPs do not need to invest in infrastructure.
  • The system is scalable, with support to accommodate multiple instances within one machine or across multiple machines. Mediation sub-systems like parsing, processing, distribution and integration can run in separate machines thus reducing response time.
  • J2EE based
  • Real-time provisioning of ISPs, Customers on IMS
  • Management and control of numbers assigned to ISPs
• Single Platform inclusive of mediation, rating & billing.

Competition - Service provider Advantage

• No single vendor lock-in for the provider since the system provides multi-vendor support. CRESTEL is integrated with open standard (IMS) soft switch.
• Faster Response to Changing Market Dynamics
  • Rates of plans can be different for each reseller/ISP.
  • Flexibility in variable rate plans depending upon market requirement and ISP existing service offering.
• Channel Partners (ISPs)
  • Partners have the benefit of an enriched service portfolio and can build an additional revenue stream on NGN platform.
  • They do not have any overheads of managing VOIP infrastructure.
  • Despite being a reseller, they can still retain their brand value with customers due to the white-labeled nature of RWSC and CWSC portals.
  • Operations are manageable with ease.