Corporate enterprises generally use MPLS and leased lines since their businesses require services that ride high on availability and performance. Leading-edge enterprises are adopting such services and reaping major benefits as a result. *Nemertes Research recently benchmarked best practices at 75 major enterprises and found that 57% of benchmark participants are either deploying or planning to deploy MPLS-based services.

The new technology offers a wide range of capabilities, including the ability to improve service quality across networks, virtualize datacenters, reduce hardware and maintenance costs, connect legacy and next-generation services on a common infrastructure, segment and securely route data traffic, and reduce the complexity of separate networks. Service providers opt for enterprise billing solutions that help them manage operations and streamline processes of these services right from account acquisition, provisioning, to billing of customers.

Rapid deployment of plans, bundling tariff with committed quality of service, flexible rating and billing are critical needs from the solution. Since enterprise customers contribute a major chunk of the revenue pie, SLA drives service relationship. Measuring service availability and quality based on one or more metrics and monitoring the same, and sharing this information with customers to maintain transparency is inevitable. Customer retention is also important making flexibility in discounting a key requirement.

Crestel's Enterprise Billing Solution
Crestel provides an end-to-end enterprise billing solution empowering providers manage their services. Its robust product management enables rapid deployment of plans bundling tariff with quality of service. It also offers real-time rating, discounting and billing. Crestel allows providers to define and manage service level agreements on a variety of parameters. It integrates easily with third party entities such as order management systems, provisioning systems and SLA monitoring systems to provide an ideal solution catering to all possible functions that a provider would look for to cater to enterprise customers.