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Billing and Revenue Management
Crestel Convergent prepaid billing
One of the most dramatic trends in the communications market in recent years has been the growth of prepaid services. Today, prepaid no longer constitutes the low-revenue, basic-service segment. It is driven by high margin, value-add service customers who view it as a convenient way of retaining control over their usage and communication spend while expecting high service levels.To service providers, prepaid services offer the advantage of reducing bad accounts while allowing them to predict usage and plan network resources. Yet, the real-time demands of prepaid services require a scalable, real time Platform to manage customers through their entire life cycle.
Crestel Convergent Prepaid Billing offers the carrier-grade J2EE platform that enables service providers to integrate prepaid and postpaid services allowing them to derive the benefits of complex prepaid-postpaid bundling. It delivers integrated rating, voucher management, customer care and service provisioning for the generation of new prepaid services. It carries high scalability that can handle millions of prepaid customers in real time through their entire life cycle. It delivers the true benefits of prepaid services to providers through last balance control and prevention of revenue leakage.
Crestel rating module enables the creation and delivery of complex bundled price plans/services, various promotional offers and discounts in real-time, reducing the high churn prevalent in prepaid customers. Through providing easy interfaces for integration with third party systems for recharge of prepaid services through online, offline modes - SMS, USSD, CSR, IVR, ATM, Internet, etc. with multiple payment methods like Cash, Credit Card, Debit Card, Coupons, etc. and easy balance management functionalities over 3G, 4G/LTE, Cable (FTTH/HFC) and IP-based technologies, it delivers higher control to customers over service usage.
Convergent Prepaid Architecture
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